The Australian Government wants international students to have a rewarding, enjoyable and safe experience when they come to Australia to study. Australia’s education and training system offers high quality services and protection for international students to ensure they make the most of their time here.
Australia offers all levels of education to international students—from school (with some limitations depending on age and support from their family in Australia), through foundation and English language intensive courses, to vocational education and training (VET) and higher education.
The laws that protect international students form the Education Services for Overseas Students (ESOS) framework. They include the Education Services for Overseas Students Act 2000 and the ESOS National Code.
The ESOS Act ensures that education providers are registered by the Australian Government. Under ESOS, education providers must meet certain obligations as part of their registration on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS). They must act in accordance with principles designed to support the best possible services for our international students. As an international student on a student visa, you must study a course with an education provider that can be found on CRICOS at www.cricos.deewr.gov.au.
The ESOS framework also ensures that students have access to tuition assurance (which acts like consumer protection) and that they can get appropriate refunds.
As well as enhancing Australia’s quality education and training services, ESOS supports Australia’s migration laws as they relate to international students.
You can find out more about Australia’s education system by visiting the Study in Australia website at www.studyinaustralia.gov.au and Australian Education International’s website at https://internationaleducation.gov.au/Pages/default.aspx
The ESOS National Code is available at www.internationaleducation.gov.au/Regulatory-Information/Education-Services-for-Overseas-Students-ESOS-Legislative-Framework/National-Code/Pages/default.aspx.
The ESOS standards cover a range of information you have a right to know about and the services that must be offered to you by Australian education providers.